Last updated: August 27, 2026
These Terms of Service (“Terms”) govern your use of the website at keelmarkdigital.com (the “Site”) and your engagement of Keelmark Digital (“Keelmark,” “we,” “us,” or “our”) for website design, build, and management services. By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.
Our Services
Keelmark provides website builds, ongoing care and management plans, and specialty services on request. The Site describes our packages and general pricing for information only. The specific scope, deliverables, timeline, and fees for any project are set out in a separate written proposal or service agreement between you and Keelmark, which will control if anything in it differs from the Site.
Pricing, Payment, and Care Plans
Prices shown on the Site are starting points and may change at any time. Website builds are typically billed as a one-time project fee, and a care plan is required with every build to cover hosting, updates, backups, security, and support. Care plans are billed on a recurring monthly basis until cancelled in accordance with your service agreement.
Promotional $0 build. Our promotional “$0 build” offer is available only with a commitment to a qualifying care plan for a minimum term of twelve (12) months. If you cancel the care plan before the end of the minimum term, the remaining build value may become due as set out in your service agreement. Full terms of any promotion are provided at the time you sign up.
Cancellation and Refunds
Care plans may be cancelled after any applicable minimum term with advance notice as described in your service agreement. Build fees and deposits cover work that has already begun and are generally non-refundable once a project is underway. Specific cancellation and refund terms for your engagement are governed by your service agreement.
Website Ownership and Access
Ownership of your domain, your website, and access to hosting are handled as described in your service agreement and our client access and ownership policy. In general, you own your content and your domain, and we manage hosting and maintenance on your behalf while your care plan is active. On the Site itself, all Keelmark branding, text, graphics, and design are the property of Keelmark and may not be copied or reused without permission.
Acceptable Use
You agree not to misuse the Site, including by attempting to gain unauthorized access, disrupting the Site, uploading malicious code, or using it for any unlawful purpose.
Third-Party Services
Our services rely on third-party providers such as hosting, domain registrars, email, analytics, and payment processors. Your use of those services may be subject to their own terms, and we are not responsible for their acts or omissions.
Disclaimers
The Site and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Keelmark disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, Keelmark and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or related to your use of the Site or our services. Our total liability for any claim relating to our services will not exceed the amount you paid to Keelmark for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold Keelmark harmless from any claims, damages, or expenses arising from your content, your use of the Site, or your violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in San Diego County, California.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated Terms.
Contact Us
Questions about these Terms? Contact Keelmark Digital at contact@keelmarkdigital.com or (619) 436-4091. Keelmark Digital is a veteran-owned business based in San Diego, California.